1. General provisions
This document is an official offer (public offer) for the provision of the platform's services on the terms set forth below. The full list of services is given in section 2. Registration on the platform, topping up the balance and/or the purchase of any service, including a purchase made via the API, shall constitute acceptance of the offer.
2. Subject of the offer
The Provider shall provide the Customer with the following paid services:
Any rental lasts for the paid period and may be extended by the Customer from the personal account or via the API, including automatically if the Customer has enabled auto-renewal and has sufficient funds on the balance. If the period ends without an extension, the service stops.
3. Prices, availability and payment
Prices and availability follow the market and may change at any time. The Provider does not guarantee that any particular price will be maintained, nor that any particular direction, country, service, domain, configuration or package will be available in the future. Current prices and availability at any given moment are published on the platform and exposed via the API; the price displayed at the moment the order is placed is the one that applies. Services are provided after the Customer tops up their internal balance and funds are debited at the price in effect at the time of the order. Payment is accepted by the methods indicated on the platform (including USDT cryptocurrency and others).
4. Confidentiality
The data the Customer receives and transmits within any of the services — the contents of SMS messages and letters, confirmation codes, access credentials for proxies, servers and eSIMs, as well as information about the Customer's orders — is confidential for the entire period during which the service is provided. The Provider does not disclose it to third parties and does not use it for its own purposes, except for the technical processing without which the service itself cannot be rendered. This fully applies to the contents of mailboxes rented by the Customer.
5. Resale and white-label
The Customer is permitted to resell the platform's services and to provide them to their own end customers through the Customer's own interface, at the Customer's own prices and under the Customer's own brand. The Customer nevertheless remains a party to this offer and a customer of the Provider: the Customer's relations with their end customers, including settlements, support and liability towards them, are the Customer's own responsibility.
Use of the Provider's brand, name, domains and trademarks is prohibited. Partner terms are discussed individually.
6. API
The current public API documentation is published on the website at /otp/api-docs/, /email/api-docs/, /numbers/api-docs/ and /proxy/api-docs/, and is the single source of truth for the API contract. Internal routes of the personal account are not a public API and may change without notice. The Provider gives advance notice of changes to the public API that break backward compatibility.
7. Refunds and disputes
Disputed situations — including a failed order, a poor-quality activation or a contested charge — are handled upon the Customer's request through the platform's ticket system. If the decision is in the Customer's favour, the refund is credited to the Customer's internal balance and may be used to pay for any of the platform's services. Withdrawal of funds outside the platform is not provided.
8. Validity and acceptance
The offer is valid until withdrawn. Registration on the site, balance top-up and/or the purchase of any service, including purchases via the API, constitute unconditional acceptance of the terms of this offer.
9. Liability
The Provider is not liable for the Customer's use of the provided numbers, addresses, proxies, eSIMs and servers for purposes that violate the law. The Customer agrees to use the services for lawful purposes only. In the event of the Customer's failure to comply with these terms, the Provider has the right to unilaterally terminate all rentals without refund and to ban the Customer's account.
10. Details and contacts
The Provider's details and contact information are published on the website in the contacts section and in the personal account. Questions regarding the offer may be submitted via the platform's ticket system.